Report a missed collection


  1. Start
  2. Item selection
  3. Your details
  4. Confirmation
  5. Finish

Please leave your waste/recycling out and the crew will collect it within the next 48 hours. If it has not been collected within that time, please report it here.

Use this form to report a missed collection of refuse, garden waste and / or recycling - not for bulky items or fridges, freezers, or fridge-freezers.

Please make sure that your collection really has been missed:

Use the collection day finder to check your scheduled collection day.

* indicates a required field

Terms and Conditions
  • My recycling and refuse collections were left outside and accessible for SUEZ before 7am on my collection day.


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Last Updated: 08/07/2015