Policies

Admissions policy

Note: this policy pertains to sports / leisure centres and swimming pools only.

An adult is everyone ages 16 or over
Taking photographs or video in the centre is not allowed unless prior permission is given by a member of staff
Persons who appear to be under the influence of drink or drugs will be refused entry
Any person whose behaviour is deemed by staff to be inappropriate, will be removed from the centre. Any incidents of this nature should be reported to a member of staff immediately
Smoking is not allowed anywhere in the building.

Membership cards must be shown at reception as proof of your induction. Please collect a receipt as you may be asked to produce it as proof of payment
Appropriate clothing and footwear must be worn at all times whilst in the fitness suite
Personal belongings (including bags) are not allowed in the Fitness Suite. Please use the lockers provided to keep your belongings safe
All equipment, staff and fellow users must be treated with due care and respect. Exercises must be performed as taught by an instructor
If you see anyone performing exercises incorrectly or misusing equipment, please let a member of staff know
Children aged 8-10 years may only visit the Fitness Suite during Junior Gym Sessions
Children aged 11-13 may visit the fitness suite any time if accompanied by an adult and subject to an instructor being present
Children 14 or over may use the Fitness Suite during the normal opening hours subject to an instructor being present.

Children under the age of 3 swim for free
Under 8’s must be accompanied by an adult unless they are taking part in a centre organised activity.
The facilities must not be used for coaching / instructing unless prior permission is given by a member of staff
A ‘Family Swim’ admission is either two adults and two children or one adult and three children
In the pool an adult can be responsible for a maximum of two children (under 8)
Non-swimmers or those who cannot swim 10m on front and back and cannot read water for more than 30 seconds must stay in the shallow areas unless supervised by a qualified instructor
Non swimmers should wear approved swimming aids, except in an appropriate teaching environment (ask reception or a Lifeguard)
Swimmers (or accompanying adults if the swimmer is under 8) must let pool staff know of any illness or disability that may affect them. this is for your safety as well as the safety of others
Masks, snorkels and flippers are not allowed in the pool during public swimming sessions
During public sessions, the teaching pool is only for non swimmers and their parents / guardians
During ‘fun swim’ sessions, only adults accompanying children will be allowed in the pool
Outdoor footwear should be removed prior to entering the pool changing / spectator area.