Challenging a parking ticket

Civil Enforcement Officers are not on commission or bonuses related to the number of PCN’s issued.

As you will appreciate, no-one likes receiving parking fines, and the Council receives frequent and varied representations to have them cancelled.

Obviously, it is extremely difficult to adjudicate on these, whilst at the time providing a fair and consistent system for all users.

The appeals process

If you believe that the penalty should not be paid and wish to challenge the Penalty Charge Notice (PCN), you should challenge online at:

Appeal against a parking fine online

Note: Telephone challenges will not be accepted.

There are 8 statutory grounds for appealing against a ticket. However, we consider each challenge individually taking account of any mitigating circumstances.

If you challenge the PCN within the first 14 days, it will be placed on hold until we have considered the challenge. If your appeal is rejected the Council will re-offer the 14 day discount period.

Can I appeal again?

If you are unhappy with the Councils decision to reject your challenge, the registered keeper (owner as indicated by Driver and Vehicle Licensing Agency [DVLA]) of the vehicle can make a formal representation to the Council. This cannot be done until after a document called a Notice to Owner (NTO) has been sent. This notice is sent to the person believed to be the registered keeper.

If the formal representation is rejected the Council will issue a Notice of Rejection (NoR) letter. Included in this correspondence will be instructions on how to appeal to the Traffic Penalty Tribunal (TPT).

TPT is an independent tribunal of impartial lawyers. They consider appeals by motorists and vehicle owners who have been issued with a PCN. The tribunal will not charge you to appeal. However, the decision made is final and binding to both the appellant and the Council.

Note: At this stage, the discounted amount has expired. If the appeal is rejected, the full amount of the PCN is to be paid.

What happens next?

Failure to pay the outstanding PCN or submit an appeal to TPT within 28 days from the NoR being issued, will result in the issue of a document called a ‘Charge Certificate’. This will increase the initial PCN (£70 or £50) by a further 50%.

If the PCN is not paid within 14 days and remains outstanding following the Charge Certificate being issued, the Council will register the PCN as a debt at County Court. This registration incurs an additional fee of £8, for each PCN registered. This will be added to the outstanding PCN amount.

Once the debt has been registered a TE3/TE9 document is sent to the registered keeper of the vehicle. This document notifies that the outstanding PCN has been registered with the County Court. It states a date, by which you must pay the total amount shown, or file a witness statement.

If a payment is not made nor a witness statement filed within the time limits stated on the TE3/9 document, a warrant will be requested and the outstanding debt will be sent to the Councils contracted Enforcement Agency (formally Bailiff) with an instruction to recover the debt. This will incur additional fees. For further details, including fees, read: PDFEnforcement Agents FAQ [PDF 181KB] .

For further information on the civil enforcement of Parking and Traffic Regulations outside London (PATROL), visit: PATROL . This website details which Councils are included. It also, has information on what you can do if you receive a PCN.