Frequently asked questions about our recruitment process

Q
How do I register?
Answer

To register, find the job vacancy you would like to apply for and click ‘Apply Online’ and you will then be able to register a new user. It is important that you keep a record of your USERNAME as you will need this every time you log in to the system. A confirmation email will be sent you your email address for your own records.

Q
Is it possible to access the information I had on the previous recruitment website?
Answer

In January 2016 we launched our current recruitment site. If you had an account on our previous site you will need to register as a new user. Unfortunately your data will not transfer over.

Q
I've forgotten my password
Answer

In the login section, click on the 'Forgotten your Password' link. Enter the details requested then click 'submit' and you will be emailed a reminder.

Q
Do I need to complete my application in one sitting?
Answer

You do not need to complete all of the sections in one go. You can complete part of the form and come back to it at a later date to enter further details. Please remember to click save before you exit the application, and remember to check the closing date.

Q
What time do vacancies close?
Answer

Job vacancies close at midnight on the given closing date unless a time is stated. In the advert. In some instances we do reserve the right to close a vacancy earlier than the closing date, therefore early applications are encouraged.

Q
How will I know you have received my application?
Answer

Once you have submitted your application the system will send you a confirmation of receipt by e-mail. The system will use your email address stored within your registration details, therefore it is important to keep your registration details up to date.

Q
What if I do not receive confirmation that you have received my application?
Answer

Check your Registration to ensure that you have entered your email address correctly. Check in your spam/junk folder in your computer. You may have a filtering system set up on your computer that will not accept our emails.

Q
Can I submit my CV for job vacancies?
Answer

As we need the same range of information from all candidates we are not able to accept CVs or testimonials in place of an application form unless otherwise stated in the advert.

Q
What information does the recruiting manager see at shortlisting?
Answer

The recruiting panel will only see Employment History, Education and Training and Supporting information, no personal data is passed on to them in order to keep the process as fair as possible (therefore please do not include your name in your personal statement).

Q
When will I hear if I have been offered an interview?
Answer

Applicants who have applied online will receive an email notifying them of the outcome once the shortlisting has been completed. 

Q
How long will it take for me to start in my role, after being offered a position?
Answer

All appointments are subject to satisfactory pre-employment checks which includes references, medical and a DBS if required. You will need to provide two referees in your application form and one of these must be your current employer. The quicker we receive satisfactory references and medical clearance, the sooner we can give you a start date.

Q
Will Calderdale reimburse any interview expenses?
Answer

Any expenses (i.e. travel/accommodation) MUST be agreed prior to interview