Supporting People


The vision of Calderdale Supporting People (SP) is:

  • "To provide high quality housing support services, to give people in Calderdale the opportunity to live independently".

It funds housing related support services for vulnerable people aged 16 and above. It pays for a range of services that meet the needs of those that want to live independently.

You may qualify for help if you:

  • are homeless or have been homeless and still need support;
  • are at risk of domestic violence;
  • have mental health problems;
  • have a learning disability;
  • are an older person and need support;
  • have alcohol / drug problems;
  • are a young person in need of support;
  • are an offender or ex-offender.

All services work within the fair access and diversity guidelines and we promote equal opportunity and access for all.

What are Housing Support services?

They range from hostels to sheltered housing and independent tenancies. They can also include tenancies in shared accommodation and purpose built schemes.

You can get support at home with someone visiting. You can also move to supported housing, where onsite support is there 24 hours a day. The support lasts from a few weeks to the rest of your life, depending on your needs.

Applying for Supporting People support

You will be given an application form, by your support worker or landlord. This will be when you move in or you start to need housing support.

Will I have to pay for the service?

There may be a charge for some support services:

  • short-term services (those intended to last no longer than two years), are free of charge;
  • long-term services (those intended to last more than two years), you may need to pay towards.

You can request a financial assessment. This will help us to decide if we can help towards the cost of your support service.

How is Supporting People funding paid?

If eligible, payments are made to your landlord or support provider. They will then deduct these payments from the amount they charge you.

How housing support can help

Housing support services can help with advice and support in your home. This covers help with:

  • setting up your own home;
  • helping you to understand official letters and documents and your tenancy agreement;
  • getting you community alarm and warden call service;
  • advice on claiming benefits;
  • getting in contact with other services;
  • dealing with money and paying bills;
  • settling into a new community and getting to know people;
  • learning how to look after your own home;
  • sorting things out when they do not go as well as you had hoped;
  • and much more.

Please note: Housing support services is not 'hands on care'.

Search for housing support schemes

The Supporting People programme funds the cost of providing housing related support for vulnerable people. The actual support is given by about 112 schemes from 25 organisations.

Please note: The Supporting People team does not provide the support or deal with referrals to any of the schemes.

To find details of Supporting People's funding in Calderdale, see: Social Care and Wellbeing Hub .

Many services are by referral agency only, but contacts and phone numbers to the schemes are given. Search the Wellbeing Hub for:

  • crisis;
  • domestic violence;
  • homelessness;
  • sheltered housing;
  • supported housing.

What the Supporting People team does

We aims to:

  • make sure that there are enough suitable support services;
  • make sure the services are available to people who need them, whatever their age, disability, race or gender;
  • ensure that the services are of a good quality and are getting better;
  • make sure that services provide good value.

Where to find other relevant information

  • Contact your support provider or the housing benefit team.
  • Financial assessments or the charging assessment team.
  • For information on your rent accounts, contact your landlord or support provider.

Useful websites

Always open first panel: 


The Supporting People office is open 8.45am to 5.30pm Monday to Thursday and 8.45am to 5pm Fridays.

  • Username Supporting People Team
  • Email
  • Telephone 01422 393956
  • Address
    Supporting People
    Adults, Health and Social Care
    1 Park Road
    HX1 2TU

See also