Request a bulky item collection

Please note: The price of a bulky item collection has increased to £25 per 8 items (from 23rd July 2018). For more on this change, please read: PDFFrequently Asked Questions [PDF 217KB] .

Before you pay for us to collect any items from your property, you may be able to dispose of them yourself:

Online request

If you want a bulky item collection, please complete the online application:

For charges and timescales, please see: Information about your bulky waste collection .

Note: Before you fill in and submit an online request, make sure you have identified all the items you want to dispose of.

Once you have submitted the request form you will not be able to add another item later.

Information about your bulky waste collection

What can be collected and how much does it cost?

We can collect large household items from your property for a charge, for example;

Fridges and freezers £25 per item.

Bulky household items excluding fridges and freezers £25 per collection of up to 8 items. For further information on the price change and 8 item limit please see our PDFFrequently Asked Questions [PDF 217KB]

A list of the items we can and cannot collect is below;

Bulky household items - £25 per collection

We will collect:

  • beds / bed frames
  • bicycles
  • cardboard and packaging
  • carpet, rugs, underlay
  • children's toys
  • electrical goods (e.g. computers, dvd players, TV's, microwaves, cookers, washing machines, electric fans, lawnmowers, sun beds, tumble dryers, etc.)
  • household furniture (e.g. tables, wardrobes, TV stands, cabinets, etc.)
  • mattresses
  • prams and pushchairs
  • refuse bags (only containing household rubbish)

  • sofas, chairs, armchairs.

We will not collect:

  • fixtures and fittings including radiators, laminate flooring, fitted cupboards, furniture and wardrobes
  • building rubble and waste
  • tiles
  • plasterboard
  • wood
  • garden waste, please use our garden waste collection service for this.

Fridges and freezers - £25 per item

We will collect one :

  • freezer
  • fridge
  • fridge-freezer.

We will not collect:

  • any of the above with food still inside.

Where should I put my items?

All items must be:

  • outside your property, including outside any other building, such as shed or outhouse;
  • in an accessible, unlocked location; and
  • ready for collection before you place your request and make the payment.


How long will it take?

Please note: We have high volumes for requests currently and it may take up to 14 working days to fulfil your request.

I cannot get the items outside. What do I do now?

If you cannot get the items outside, a special bulky item collection from indoors can be arranged.

Note: There is an additional charge for this service.

To make arrangements for a special bulky waste collection from indoors or to enquire about any matter regarding disposing of refuse contact:

  • Username Customer First Contact Centre
  • Telephone 01422 288002
Always open first panel: 

See also