Pest control

This service is for pests considered to be a risk to public health or food safety. This includes rats, house mice, bed bugs, cockroaches, fleas and wasps.

A service can be provided to control pests that become a nuisance in houses. This can be things such as insects (beetles, flies, etc), mammals or birds.

Advice can be given on a wide range of pest control matters and we also provide an insect identification service.

All Council Pest Control staff are qualified to Royal Society for the Promotion of Health standards.

Note: Pesticides can only be applied when the presence of pests has been proven.

Domestic premises

Where multiple visits are required:

  • First visit, the Pest Control Officer will assess / survey the premises and decide where to put the poison bait boxes.
  • Second visit, the Pest Control Officer will check that the poison bait is being taken.
  • Third visit, the Pest Control Officer will check the treatment has been completed satisfactorily and remove poison bait boxes.


There is a call out charge of £33.21, included in the cost. You will be refunded the difference if no treatment is found to be necessary.

Note: Work outside of normal office hours will be charged at double the normal rate. Payment in advance is required for all domestic treatments.

Type of pest Detail Charge (*)
Bed Bugs Cost covers initial advisory visit and up to 3 more visits £122.40
Wasps First visit £67.63
Fleas Cost covers up to 3 visits (where necessary) £91.80
Mice or rats Cost covers up to 3 visits (where necessary) £91.80
Other pests and insects (including feral pigeons) Cost covers up to 3 visits (where necessary) £91.80

(*) Price inclusive of VAT @ 20%

Note: Local beekeepers may remove swarms of honey bees, if they pose a problem. For more details, visit: The British Beekeepers Association - Swarm removal .

Requesting the service

If you think your home has a flea infestation, get in touch with the Council's Contact Centre (details below). They will give you advice on how to prepare your property, prior to treatment.

Payment for domestic treatments must be made in advance. It can be paid to the Contact Centre, by phone with a debit or credit card. You can also call into your local council office and pay over the counter.

Commercial premises

The service can be provided as a one-off treatment or contract basis.

Type of pest Charge (*)
Disinfestations £91.80
Mice or rats £91.80
Wasps nests Per treatment - 1 visit, 1 nest only £67.63 (further wasps nests £15).

(*) Price includes materials cost and VAT @ 20%

Contracts are priced individually on application. A free, no obligation, survey will be carried out.

Note: The above charges are doubled, if you request visits outside normal working hours.


  • Username Customer First Contact Centre
  • Telephone 01422 288002

Note: Please select option 1 for Waste.

See also