Pest control

This is a service provided for pests that are considered to be a risk to public health or food safety including rats, house mice, bed bugs, cockroaches, fleas and wasps. A service may also be provided to control pests that may become a nuisance in houses such as insect pests (beetles, flies, etc), mammals or birds.

Advice can be given on a wide range of pest control matters and we also provide an insect identification service.

All Council Pest Control staff are qualified to Royal Society for the Promotion of Health standards.

Note: Pesticides can only be applied when the presence of pests has been proven.

Domestic premises

Where multiple visits are required:

  • at the first visit, the Pest Control Officer will assess / survey the premises and determine location of poison bait boxes.
  • at the second visit, the Pest Control Officer will check that the poison bait is being taken.
  • at the third visit, the Pest Control Officer will check the treatment has been completed satisfactorily and remove poison bait boxes.


From 1st April 2017 the following charges apply.

There is a call out charge of £32.56, included in the cost. You will be refunded the difference if no treatment is found to be necessary.

Note: Work outside of normal office hours will be charged at double the normal rate. Payment in advance is required for all domestic treatments.

Type of pest Detail Charge (including VAT @ 20%)
Bed Bugs Cost covers initial advisory visit and up to 3 subsequent visits £120
Wasps First visit £66.30
Fleas Cost covers up to 3 visits (where necessary) £90
Mice or rats Cost covers up to 3 visits (where necessary) £90
Squirrels   £120
Other pests and insects (including feral pigeons) Cost covers up to 3 visits (where necessary) £90


Note: Local beekeepers may remove swarms of honey bees, if they pose a problem. For further information, visit: The British Beekeepers Association - Do you have a swarm? .

Requesting the service

If you suspect your home has a flea infestation, contact the Council's Contact Centre (details below). They will give you advice on how to prepare your property, prior to treatment.

Payment in advance is required for all domestic treatments. The payment can be made to the Contact Centre, by phone, using a debit or credit card. You can also call into your local council office and pay over the counter.

Commercial premises

The service can be provided as a one-off treatment or contract basis. We can also provide quotes for proofing buildings against pigeons.

Type of pest Charge includes materials (including VAT @ 20%)
Disinfestations £83
Mice or rats £83
Wasps nests Per treatment - 1 visit, 1 nest only £66.30 (additional wasps nests £15).


Contracts are priced individually on application. A free, no obligation, survey will be carried out.

Note: If attendance is requested outside normal working hours, the above charges are doubled.


  • Username Customer First Contact Centre
  • Telephone 01422 288002