The Authority has established procedures for dealing with complaints relating to the Curriculum, such as:
- Sex Education;
- Special Educational Needs (SEN);
- Child Protection Investigations; and
- Admissions and Exclusions. (Complaints relating to Admissions and Exclusions in Foundation, Voluntary Aided schools, Academies and Trust schools should be addressed to the Governing Body / Academy Trust of the school).
Any queries about these issues should be addressed in writing, in the first instance, see: Compliments and complaints .
Where a parent / guardian has a complaint not related to the above, they should discuss the matter informally with the Head teacher. If the matter is still not resolved, they should request a copy of the school's complaints procedure from the Governing Body / Academy Trust of the school concerned.
Also, see: School complaint procedure .