Empty Homes Review

In support of the government’s national initiative to tackle the shortfall in housing, Calderdale Council is currently undertaking a review of all empty homes in the area that are currently listed as long term empty premises. The review is being undertaken in conjunction with a company called Capacitygrid.

If your property is currently classified as empty, then Capacitygrid may contact you to confirm whether the property is still vacant. If you receive correspondence from Capacitygrid regarding your property, please would you update the property records for your address. You will need the information provided on the letter sent to you to do this.

Complete your empty homes review

Alternatively, you may also contact Capacitygrid by telephone on the Freephone number 0300 303 2076 from Monday to Friday 9am to 5pm.

We’re committed to returning empty properties back into use. This helps to:

  • Increase the supply of much needed housing
  • Reduce homelessness
  • Contribute to the regeneration of an area
Q
Why have I been sent a letter?
Answer

The Council has a legal duty to maintain accurate records for billing and collection of Council Tax. The purpose of this letter is to ensure the Council’s records are correct.

Q
Who are Capacitygrid?
Answer

Capacitygrid is a specialist public sector service provider that works with local authorities to conduct a review of empty properties. Capacitygrid is the trading name of Liberata UK Ltd (Registered in England and Wales – No 1238274).

Q
Do Capacitygrid have legal authority to undertake the review on behalf of Calderdale Council?
Answer

Yes - In accordance with The Local Authorities (Contracting Out of Tax Billing, Collection and Enforcement Functions) Order 1996 the Council may use a contractor to take measures to ascertain whether premises are accurately recorded for billing and collection of Council Tax.

Q
How do Capacitygrid intend to use any information that I provide?
Answer

Information obtained by Capacitygrid and its review partners during the course of the Empty Homes Review will be shared solely with Calderdale Council. Capacitygrid is fully compliant with the Data Protection Act 2018. 

Q
Further Information
Answer

If you need any further information regarding the Empty Homes Review please call us on 0300 3032076. Lines are open between the hours of 9:00am - 5:00pm Monday to Friday. 

Always open first question: 

See also