Halifax Customer First

For advice and assistance in relation to any Council service. This includes:

Many of these services are also available online, see: Online service , or: Do it online .

Please note: The payment desk closes at 4.30pm, Monday to Friday. (Doors are open until 5pm for other queries.)

Location details


19 Horton Street


For information on nearby parking see Halifax parking.

Opening hours

Monday: 9:00 - 17:00
Tuesday: 9:00 - 17:00
Wednesday: 9:00 - 17:00
Thursday: 9:00 - 17:00
Friday: 9:00 - 17:00
Saturday: Closed
Sunday: Closed

Note: Council Offices are closed at Bank Holidays, see: Out of hours support.


See also