Contacting us is easy and there are a few different options:
You can apply, pay, request or report things using our online service at any time;
Our advisors can also help you on our live chat:
For help with Universal Credit, please see: Universal Credit support .
Customer First Offices
If you need to see us in person, we have Customer First offices in each of our towns. For more details, select a town below:
Phone and email
If you do need to email or phone us, here are the details:
Name: Contact Centre
Email address: firstname.lastname@example.org
For specific enquiries, phone:
- Emergency Living Support: 01422 288005.
- Finance: 01422 288003.
- General enquiries: 01422 288001.
- Street care: 01422 288002.
- Automated payment line: 0161 627 9915.