Local offices

Contacting us is easy and there are a few different options:

Online services

You can apply, pay, request or report things using our online service at any time;

Do it online


Our advisors can also help you on our live chat:


For help with Universal Credit, please see: Universal Credit support .

Customer First Offices

If you need to see us in person, we have Customer First offices in each of our towns. For more details, select a town below:

Phone and email

If you do need to email or phone us, here are the details:

Name: Contact Centre

Email address: customer.first@calderdale.gov.uk

For specific enquiries, phone:

  • Emergency Living Support: 01422 288005.
  • Finance: 01422 288003.
  • General enquiries: 01422 288001.
  • Street care: 01422 288002.
  • Automated payment line: 0161 627 9915.


See also