If you get into difficulties and you cannot afford your payments you should contact the business rates section straight away to see if we can help you by making a different payment arrangement.
If you are awaiting the outcome of an appeal against your rateable value, you must continue to pay as billed (there is no legal right to withhold payment pending an appeal. However, it does specify that any overpayment arising as a result of any reduction in rateable value is refunded, together with any interest applicable.
These are the different stages in the recovery process and an explanation of what each stage means for you as a ratepayer.
Changes to Enforcement
Since 6 April 2014 Bailiffs have been known as Enforcement Agents.
The Government introduced new legislation that changed the way enforcement agents operate and collect debts. This is intended to create a new open, transparent and sustainable process which protects the vulnerable against what is often perceived as aggressive bailiff practices. The principles behind the rules are aimed at reducing physical door step activity with the enforcement agent, and having a set and clear fee regime. For further information see Bailiff powers when they visit your home