Essential Digital Skills Survey

Why are we doing this survey? Introduction to the survey

Please select your Directorate

Adults and Children's Service

Chief Executives Office

Public Services

Regeneration and Strategy

Public Health

Please select your Service (Adults and Children's Service)

Early Intervention and Safeguarding

Adults Service

Commissioning and Partnership

Learning

Please select your Service (Chief Executives Office)

Finance

Democratic and Partnerships Services

Human Resources and Organisational Development

Communications and PR

Please select your Service (Public Services)

Customer Services

ICT and Digital

Neighbourhoods

Please select your Service (Regeneration and Strategy)

Planning

Strategic Infrastructure

Economy, Housing and Investment

Corporate Asset and Facilities Management

Major Projects

Digital Foundation Skills

I can turn on a device that has internet access

Yes

I can use the available controls on my device

Yes

I can make use of accessibility tools on my device to make it easier to use

Yes

I can interact with the home screen on my device

Yes

Q10

I understand that the internet allows me to access information and content and that I can connect to it through Wi-Fi

Yes

Q11

I can connect my device to a safe and secure Wi-Fi network

Yes

Q12

I can connect to the internet and open a browser to find and use websites

Yes

Q13

I know that my passwords and personal information need to be kept safely as they have value to others

Yes

Q14

I can update and change my password when prompted to do so

Yes

Communicating

Q15

I understand the importance of communicating securely

Yes

Q16

I can set up an email account

Yes

Q17

I can communicate with others digitally using email and other messaging apps (e.g. Whatsapp, facebook messenger)

Yes

Q18

I can use word processing applications to create documents

Yes

Q19

I can share documents with others by attaching them to an email

Yes

Q20

I can communicate with friends and family using video tools (e.g. Skype)

Yes

Q21

I can post messages, photographs, videos or blogs on social media platforms (e.g. Facebook)

Yes

Q22

I understand and conform with my organisation's IT and social media policies

Yes

Q23

I can comply with my organisation's security protocols when accessing my email or working remotely

Yes

Q24

I can communicate in an appropriate way for my organisation using email, online and collaborative digital tools

Yes

Q25

I can use digital collaboration tools to meet with, share and collaborate with colleagues

Yes

Q26

I can use professional online networks and communities

Yes

Handling information and content

Q27

I understand that not all online information and content that I see is reliable

Yes

Q28

I can evaluate what information or content may, or may not be reliable

Yes

Q29

I can use search engines to find information and make use of search terms to generate better results (e.g. Google)

Yes

Q30

I can use bookmarks to save and retrieve information on my web browser

Yes

Q31

I can access information and content from different devices (e.g. Mobile, tablet)

Yes

Q32

I understand that the cloud is a way that I can store information and content in a remote location

Yes

Q33

I can organise my information and content using files and folders on my device or on the cloud

Yes

Q34

I can use the internet to legally access content for entertainment including films, music, games and books

Yes

Q35

I understand and conform with my organisation's policy for IT use

Yes

Q36

I can synchronise and share information across different devices including computers, tablets and mobile phones

Yes

Transacting - Register and apply for services, buy and sell goods and services, and administer and manage transactions online

Q37

I can set up an account online, using appropriate websites or apps, that enables me to buy goods or services

Yes

Q38

I can access and use public services online, including filling in forms

Yes

Q39

I can use different payment systems, such as credit/debit card, direct bank transfer, and phone accounts, to make payments for goods or services online

Yes

Q40

I can upload documents and photographs when this is required to complete an online transaction

Yes

Q41

I can fill in online forms when required to complete an online transaction

Yes

Q42

I can manage my money and transactions online and securely, such as my bank, through the use of websites or apps

Yes

Q43

I can complete digital records for absence, holidays or expenses online

Yes

Q44

I can access salary and expenses information digitally including password protected payslips

Yes

Problem Solving - Find solutions to problems using digital tools and online services

Q45

I can use the internet to find information that helps me solve problems

Yes

Q46

I can use the internet to find sources of help for a range of activities

Yes

Q47

I can use chat facilities (where available) on websites to help me solve problems

Yes

Q48

I can use online tutorials, FAQ's and advice forums to solve problems and improve my skills in using devices, software and applications

Yes

Q49

I can use the internet to find information that helps me solve problems at work

Yes

Q50

I can use appropriate software to present information to others

Yes

Q51

I can use appropriate software, including a spreadsheet, to manipulate and analyse data to help solve problems at work

Yes

Q52

I understand that different digital tools can improve my own and the organisation's productivity

Yes

Being safe and legal online - Stay safe, legal and confident online

Q53

I understand the risks and threats involved in carrying out activities online and the importance of working securely

Yes

Q54

I understand that viruses can damage my computer and that security software should be used to prevent this

Yes

Q55

I understand that my online activity produces a permanent record which could be accessed by others and used both now and in the future

Yes

Q56

I understand that others can capture and use my data and that I can protect and secure my personal data against such threats through privacy settings

Yes

Q57

I understand that I must not share other people's data online without their consent

Yes

Q58

I can respond to requests for authentication for my online accounts and email

Yes

Q59

I keep the information I use to access my online accounts secure, using different and secure passwords for websites and accounts

Yes

Q60

I can set privacy settings on my social media and other accounts

Yes

Q61

I can identify secure websites by looking for the padlock and https in the address bar

Yes

Q62

I can recognise suspicious links in email, websites, social media messages and pop ups and know that clicking on these links or downloading unfamiliar attachments could put me and my computer at risk

Yes

Q63

I understand why it is important to keep my computer systems and security software up to date and I allow them to be updated when prompted

Yes

Q64

I understand why I cannot take and use content (images and documents form the web) that belong to others without their permission because I know that online material is subject to copyright and intellectual property legislation

Yes

Q65

I make sure that any information or content is backed up frequently by making a copy or storing it separately either in the cloud or on an external storage device

Yes

Using data at work

Q66

I understand how to verify data sources

Yes

Q67

I understand how to use bench marking tools

Yes

Q68

I know where I can get help with systems and data

Yes

Q69

I have access to all the systems needed to do my job well

Yes

About you

We use this information to determine age trends in learning/experience with using digital services. It helps to focus our efforts in the development of our staff.