Privacy and cookies
The following statement explains Calderdale Council's policy regarding the personal information you may give to us when using our web site (www.calderdale.gov.uk). Our aim is to respect your privacy in accordance with the Data Protection Act 1998| and to meet current internet best practice.
1. Statement of Intent
From time to time, you will be asked to submit personal information about yourself (eg name and e-mail address etc) in order to receive or use services on our web site or to enable the relevant council department to contact you. Such services include feedback forms, complaint forms, consultation questionnaires, and reviews. Whenever you provide such personal information, we will treat it in accordance with this policy.
What is a cookie?
A cookie is a small text file, which is sent to your computer, mobile-phone or other device when you visit a website. Cookies are typically used to improve services, and many big websites place cookies whenever a user visits their site.
The cookie is typically used to improve services by:
- remembering your settings so you don't have to give the same information several times whenever you visit a new page;
- remembering information you’ve already given (e.g. username, password, post code, etc.) so you don't need to do it for every web page requested;
- measuring how visitors are using the website, in order to help us to provide you with a better user experience.
A cookie only contains data, not code, so it can’t contain a virus or spyware. Neither can cookies be used to collect personally identifiable information about you. You can manage and/or delete these small files as you wish. You can also set your browser to refuse all cookies or to inform you every time a cookie is being sent. However, some website features or services may not function properly without cookies.
|Online forms||This cookie is essential for online forms to operate and is set upon arrival to the form. It does not hold any personally identifiable or sensitive data and is deleted by the browser when the user leaves the web-site.||JSESSIONID|
|Website style||This cookie is used to determine which style the visitor has selected – default, text only or high contrast.||style|
|Google analytics||These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information, please visit Cookies and Google analytics|||_utma; _utmb; _utmc; _utmz; _utmd|
How to reject cookies
Alternatively, you may wish to visit All about cookies| which contains comprehensive information on how to manage and delete cookies as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to the relevant handset manual.
However, some website features or services may not function properly without cookies.
3. Submitting Personal Information
Calderdale Council is registered with the Information Commissioners Office (ICO) under the provisions of the Data Protection Act 1998. The Council takes its responsibilities under the Act very seriously.
When you supply any personal information to Calderdale Council through this website we have legal obligations towards you (as set out in the above mentioned Act) in the way that we will deal with your data.
The information provided by you will only be used for the purpose it was collected. A specific Privacy Notice will explain at the time of collection what this purpose is and how your data will be used.
Providing information through the website constitutes explicit consent from you for us to process your data for compliance with a legal obligation.
You may withdraw consent at any time. In addition you have the right to see what information is held about you, to have inaccurate information corrected, to have information removed from our systems unless we are required to by Law or statutory purpose to keep it. The specific contact details to do this will be supplied in the separate Privacy Notice at the time the information is collected.
If you feel your information has not been handled in accordance with the law, you have the right to complain to the Councils Data Protection Officer. The Council’s Data Protection Officer is Tracie Robinson and can be contacted at firstname.lastname@example.org
Your personal information will be held in line with the specific retention timescales shown at the time of collection.
We will not sell, assign, disclose or rent your personal information to any other external organisation or individual unless you have provided explicit consent to do so.
4. Users under 18
If you are under 18, please make sure that you obtain your parent / guardian's permission beforehand whenever you provide personal information to the Calderdale Council web site. Users without this consent are not allowed to provide us with personal information.
5. Your Consent