Skip to main navigation
Skip to main content

Social Care and Wellbeing Hub

Find a service Add a service A-Z

Elland Customer First (Calderdale Council)

39-41 Southgate

view location on a map

Tel: 01422 288001



Customer First gives you access to a wide range of council services by telephone, email and in person. You can get help with housing benefit and council tax benefit and you can apply for a Passport to Leisure. You can renew a disabled person's bus pass or a blind or blind companion bus pass. You can report a missed bin collection, dog fouling or noisy neighbours. These are just some of the services available. Customer First is also a hate crime reporting centre.

As well as the general enquiry number, you can also ring 01422 288002 for street care queries or 01422 288003 for finance queries, including council tax and benefits.

Relevant for

  • Carers
  • Learning disabilities
  • Mental health
  • Older people
  • Physical disabilities
  • Safeguarding adults

Opening hours

Monday 9.30am to 1.00pm and 2.00pm to 4.30pm
Thursday 9.30am to 12 noon and 1.00pm to 4.30pm

Cost band


Service location

Contact us

Gateway to Care

Tel: 01422 393000
Textphone: 01422 393398
Text messages only: 07776454642

Website help


Gateway to Care Halifax Customer First 19 Horton Street Halifax HX1 1QE


Find a service