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Emergency Duty Team (Calderdale Council)

1 Park Road

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Tel: 01422 288000



This is an emergency response service at nights and weekends when the Adults, Health and Social Care office is closed and Gateway to Care is not available.

The service can help you if you have difficulties which are a serious risk or concern to you, and cannot be left until the next working day.

Staff will assess your needs over the telephone and then take action to ensure that you are safe. This might include arranging additional help at home or residential care.

The team can help vulnerable adults if they are detained in police custody. Vulnerable adults must have an `appropriate adult┐ with them when they are interviewed by the police.

The team can also help homeless people and those at risk of domestic violence to find safe, emergency accommodation.

Relevant for

  • Carers
  • Learning disabilities
  • Mental health
  • Older people
  • Physical disabilities
  • Safeguarding adults

Opening hours

Monday to Thursday 5.30pm to 9.00am
5.00pm on Friday to 9.00am on Monday and during Council holidays

Cost band


Service location

Contact us

Gateway to Care

Tel: 01422 393000
Textphone: 01422 393398
Text messages only: 07776454642

Website help


Gateway to Care Halifax Customer First 19 Horton Street Halifax HX1 1QE


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