85% of services are now provided by the independent, voluntary and community sector.
31% of people are getting services by way of direct payment
In response to survey findings we are now co-producing Individual Service Fund care packages.
Good quality information
There were 54,000 contacts to Gateway to Care in 2014, up 21% from 2013
96% of requests were resolved without the need for formal assessment
142 providers are now registered on the Gateway to Care e-shopping facility (Connect to Support).
People meeting their outcomes using new technology
2,757 people used telecare equipment in 2013/14 to help them stay at home
Timely support for carers
1,205 carers are now registered with their GP - more than double that in 2010
36% of carers in Calderdale are over 65 years old
Individual support was given to 199 carers with poor mental health as a result of caring, 20% of whom are from minority ethnic communities
More control over Lower Level Needs
98% of people now have a personal budget - up from 93% a year ago
Of these, 25% of people have chosen to take some or all of their service as a direct payment, up from 13% in 2011/12
23% of people have chosen to take all or some of their service as an ISF
Quality and Safety
93% of people say that the services they receive enable them to have a better quality of life.
82% of people who chose to use their personal budget to commission services said that those services help them to feel safe and secure.
57% more safeguarding alerts were raised in 2013/14 than in 2012/13, 42% of alerts in 2013/14 were about concerns for people living in care homes.
200 people are waiting to be allocated an extra care apartment. New schemes are being built but not fast enough to meet demand.
Housing support providers are being selected based on their ability to evidence they can meet the personalised requirements of the tenant groups.
There are now 171 people who have their own tenancies within supported living. Single tenancy apartment schemes are also being developed to extend the range of options available.
Complex Care and Support
24 short stay beds in care homes were purchased during winter 2013/14 to provide support for people who were being discharged from hospital and to help them convalesce and recover before they successfully went home.
400 people are being supported to live well with dementia following early diagnosis of the condition.
11 people a week are assessed as needing fast access to care support services to enable them to die with dignity at home.
There are 999 people with a learning disability known to the Local Authority and Clinical Commissioning Group. 77% receive care and support services.
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