Children looked after
Children who are looked after are one of the most vulnerable groups in society.
Around two thirds of the children looked after by Calderdale Council are subject to a care order. For the courts to grant a care order they have to be satisfied that a child is suffering or is likely to suffer 'significant harm' without one. The other third are children who are looked after by the Council on a voluntary basis under section 20 of the Children Act 1989.
Wherever possible, children remain with their family. About 40% of children looked after away from home, return home within six months. The majority of children who remain in the Council’s care are there because they have suffered abuse or neglect.
For more information, please contact the Children Looked After Team.
- Children Looked After Team
- Princess Building, Princess Street,
Halifax. HX1 1TS.
- 01422 256053.
If you are a child or a young person being looked after by Calderdale Social Care Services or a care leaver previously looked after by Calderdale Social Care Services (age up to 25 years) then you can contact the Children’s Rights Service for support:
- 01422 288251
- 07712 305060 / 07872 100923
- Centre at Threeways
Nursery Lane, Ovenden,
Halifax. HX3 5SX.
Children's Social Care Complaints and Compliments
Complaints and compliments about Children and Young People’s Social Care Services do not have to come from adults – children and young people can make their own complaint or compliment. If you are a child or young person being looked after by Calderdale Social Care Services or a care leaver previously looked after by Calderdale Social Care Services (age up to 25 years) then you can contact the Children’s Rights Service for support.
Stage 1: We will acknowledge receipt of your complaint within two working days. An appropriate manager will be asked to work with you to see how best we can resolve your concerns. You should receive a response within 10 working days. If you are unhappy with the outcome you can request to go to the next stage.
Stage 2: This will be investigated independently by an Investigating Officer and Independent Person who will meet with you to agree a Terms of Reference. Reports will be prepared and these will be discussed at an adjudication meeting with the Head of Early Intervention and Safeguarding, the Investigating Officer and the Independent Person. A response letter will then be sent to you within 25 working days. If you still remain unhappy you can progress to the next stage.
Stage 3: A Review Panel will be held which will be chaired by an Independent Chair Person, the Investigating Officer, Independent Person, two Independent Panel Members, the Head of Service, the complainant and staff from the Complaints Team. Once this has been concluded, The Review Panel will make recommendations to the Children’s Social Care Director, who will then write to you within 15 working days. If you still remain dissatisfied you will then be referred to the Local Government Ombudsman.
To see the guidance that local authorities work to, visit: Children's social care: getting the best from complaints (GOV.uk).
Please note: Local authorities do not need to consider complaints made more than one year after the grounds to make the representation arose.
For a full description of the complaints procedure, please see: Complaints procedure for Children's Social Care [PDF file 70KB]|
Moving to adult social care services
Young people who continue to need social care services when they reach the age of 18 will transfer to services provided by Adult Services. After the child's 14th birthday, their Social Worker or Community Nurse will work closely with the Social Workers and Community Nurses in the Adult Services teams to make sure that they know about the child's needs and that the transfer of service provider runs smoothly.