Select a question and you will be guided through the service.
Why are social services keeping records about me?
Do I need to contact Gateway to Care if I want to speak with my named social worker?
How is the Gateway to Care number different to 01422 288001?
How will Gateway to Care ensure that they deal with people's problems effectively over the telephone without missing important issues?
How will Gateway to Care use my details if I give them to you?
I don't want to speak to a different person every time I call Gateway to Care. How will I make sure I speak to the person that knows about my case?
If I contact Gateway to Care will I have to give you my details?
Is Gateway to Care a Social Care call centre?
Is there going to be a Gateway to Care website?
What are the opening hours for Gateway to Care and who do I contact outside these hours?
What is different about the Gateway to Care service?
Will the introduction of Gateway to Care mean services are being withdrawn from outlying areas?
Will the new Gateway to Care number get blocked with calls?
Won't the local knowledge of the area be lost if the Gateway to Care customers are all in the same place?
Can I see my personal records?
How do I get to see my Social Services records?
When can I see my Social Services records?
Can I ask questions about my Social Services records?
How much does it cost to see my personal records?
Can I see my children's Social Services records?
What if Social Services do not let me see my records?
What can I do if I think my records are wrong?
Where can I find out residential homes and services for the elderly?
Where can I get advice on pensions?
What is the legal age when I can leave my children home alone?
Who should I contact if I suspect a child is being bullied?
Who should I contact if I suspect a child is being neglected or abused?
Can't find what you're looking for? Try the A to Z of Council services.
© Copyright 2012
Calderdale Council serves the towns of Brighouse, Elland, Halifax, Hebden Bridge, Sowerby Bridge and Todmorden.
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Last Updated: 18/11/2005