Household collections

Your responsibilities

As a householder, you need to adhere to certain rules

Correct - wheelie bin with closed lid

We collect all recycling every week. That's glass, cans, paper, food waste, plastic bottles and textiles, and from August 2016 will also include corrugated cardboard, cartons (also known as tetrapak), small electrical items and plastic containers such as margarine and butter tubs, yoghurt pots, plastic punnets and meat trays. Just place your recycling bags, food caddy and box at the edge of your property, where it meets the highway, by 7am on your collection day. Please return all your containers to your storage point as soon as possible after they have been emptied.

Non-recyclable waste will continue to be collected every two weeks. Once you've recycled all that you can, the rest goes in your wheelie bin. The lid must be fully closed with no extra waste at the side.

If you don't have a wheelie bin we'll take a maximum of 4 standard issued bin bags from your storage point each collection.

If you are struggling with your waste you may be eligible for an additional wheelie bin or assisted collection.

Wrong - wheelie bin with open lid and extra bin bags

Please recycle all that you can. What goes in my bins, bags and boxes?

Flats and apartments

In general, where flats and apartments are above 3 storeys high the Council offer a recycling service which usually consists of wheelie bins being stored in communal bin stores. Where possible, from August 2016, we will provide a mixed collection of paper, cans, plastic containers, thin card, cartons (also known as tetrapak) and corrugated cardboard and a separate collection of glass bottles and jars, this is dependent upon vehicular access and storage space. Unfortunately, we are unable to offer a food waste collection from flats at this time.

If you live in a flat / apartment and are not sure where your recycling is stored, or you would like some more recycling bins provided please see, in the first instance, your caretaker / management company. Alternatively, please call Customer First on 01422 288002.

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Last Updated: 01/08/2016