Calderdale Engage: Community consultations

Highways and Engineering Services-Satisfaction and Priority

Highways and Engineering Services-Satisfaction and Priority


Results and Actions Taken Published


To establish a baseline satisfaction level with a view to improving the Highways and Engineering Service.

It is important that members of the public and Elected Members are able to contact us easily either to report a problem or find out information. The survey asks about

1. Ease of contact with us.

2. Future communication methods.

3. Views on the general condition of the roads and how quickly things get fixed.

4. The top three priority areas for spend


Customer First

Covers Topics

Target Groups


Results of the survey to the Citizen's Panel can be seen in the link below. Also provided is a comparison infographics chart displaying the results of the panel and Councillors

Results Documents

highways-report-final.pdf [2.5 MB] |PDF file

Actions Taken

Feedback on the actions taken as a result of this consultation can be seen in the attached document below.

Actions Documents

highways_feedback.docx [44.5 KB]

Last updated: 28/06/2016