Asylum seekers and refugees

Nationality Checking Service

The Nationality Checking Service (NCS) is provided in partnership with UK Visas and Immigration.

If you are applying for British citizenship we will:

The NCS is not a fast-track application service, but applications which have been completed properly do tend to be dealt with more quickly.

We will photocopy your documents so you can keep your original documents such as your passport. However you must provide us with original documents. If you do not have a passport or travel document you may be able to supply other original documents. Our Nationality Checking Team will be able to advise you.

Recent information from the UK Visas and Immigration suggests that citizenship applications submitted via NCS are less likely to be refused due to submission of incorrect documentation being provided. Currently around 11% of all nationality applications are refused, but only 2% are refused when submitted through NCS.

Calderdale Council will usually be able to offer you an appointment within 7days.

Apply for British Citizenship

You will need to satisfy the following criteria:

A citizenship application form is available from:

The Calderdale Register Office hosts Citizenship ceremonies.

Using the Nationality Checking Service

The checking service is strictly on an appointment basis. Please telephone 01422 288004.

Applicants over 18 must attend in person. When booking your appointment we will ask you for your Life in the UK test certificate.

Knowledge of language and life requirement for settlement (Indefinite leave to remain)

There are two parts to the knowledge of language and life requirement, both of which must be met by all applicants for settlement unless a person is exempt. Applicants are required to:

  1. pass The 'Life in the UK' test|External link and
  2. have a speaking and listening qualification in English at B1 CEFR or higher, or its equivalent. For further information see New Language Requirement|External link.

Cost of the National Checking Service

We will charge you a fee of

All fees include VAT.

Please note that these fees are in addition to the normal fee you must pay to the Home Office for processing your application for nationality.

You will need to pay the full amount, in advance, when making your appointment.

Appointments can only be changed once and only up to 48 hours before the appointment date. We regret that we cannot make appointments if the fee is not paid in advance and we cannot refund the fee if you do not attend your appointment.

Home Office fees may be paid by card, transcash or cheque (made payable to The Accounting Officer, Home Office). We cannot send cash to the Home Office.

What do I do if I want to complain about the service I receive?

If you have a compliment, comment or complaint about the service, please let us know. We will give you a customer satisfaction form to complete when you arrive for your appointment or if we are unable to send your application for process by the Home Office.

If you wish to take the matter further there are a number of ways you can do this.

  1. Tell a member of staff immediately.
    It is always nice to know we are doing well and, if we are not, simple mistakes or misunderstandings can often be sorted out straightaway.
  2. Tell the Service Manager, Sarah Richardson.
    You can do this by completing a feedback form, which you can pick up from our reception.
  3. If you are still not happy with our response you can complain directly to the Office of the Immigration Services Commissioner (OISC).
    Office of the Immigration Services Commissioner
    5th Floor
    21 Bloomsbury Street
    London WC1B 3HF.
    Telephone: 020 7211 1500, Fax: 020 7211 1533.

Other information and Home Office contacts

Please note that Calderdale Council is not able to give you advice about nationality.

We can only check that you have the correct paperwork and that your application has been completed properly. We cannot give immigration advice or act for you after you have made your application. For this kind of information or if you have any queries regarding your eligibility to apply for British Citizenship, you should consult your legal advisors or contact the Home Office directly on 0845 010 5200 or visit the OISC website: Adviser Finder|External link.

The Nationality Checking Service at Calderdale Council is registered with the Office of the Immigration Services Commissioner to provide this service.


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Last Updated: 20/05/2016