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Reporting performance

Local Account

The Local Account details what we have done over the last year or so to meet the needs of people in the Borough who need care services and their carers.

It sets out how we have performed, the new services that have been developed both within the Council and with our partners and shows the ways in which we make sure our services are of good quality, are provided fairly and that people are kept safe. The Local Account also describes where things have not been as good as we would have hoped and what we have done, or plan to do, about them.

Local Account 2010/11 and 2011/12 [PDF file 988KB]|

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