Our standards
If things go wrong
If things go wrong, please tell us
Our aim is to provide quality services first time, however, if we fail we will apologise and put things right as quickly as possible.
In the first instance you should speak to the person or their line manager responsible for delivering the service. If they are unable to resolve your concerns it is your right to formally complain.
For more details contact the Complaints and Compliments Unit on 01422 393882.
See compliments and complaints: Social Services .
