Care Act 2014

Care Act Safeguarding Adults

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Care and support in England is changing for the better and the Care Act is helping to make care and support more consistent across the country.

'Care and support' is the term which describes the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like washing, dressing, eating, getting out and about and keeping in touch with friends and family.

If you have care and support needs, or you support someone as a carer, you could benefit from the changes.

What does the new law say?

Adult safeguarding is about helping an adult to live safely, comfortably and free from abuse. Councils, the police and the NHS already work in partnership to safeguard adults who need support and from April 2015, a new law will help to deliver an even better service. The new Care Act (2014) says that every council must:

Safeguarding Enquiries

The council must make enquiries or ask others to make enquiries when they think that an adult with care or support needs is at risk from abuse or neglect.

What happens in serious cases?

The Care Act (2014) also requires the Safeguarding Adults Board in certain circumstances to arrange for a safeguarding adults review. This may be where a person with care and support needs dies or is seriously hurt.

Independent Advocate

The Council can also provide an independent advocate where a person involved in a safeguarding review needs additional support.

The right help in the right way

We understand that keeping people safe and comfortable is a very personal service; not everyone wants the same kind of help and support. We follow six important safeguarding rules to help make sure that our service is right.

  1. Empower 
    We will always inform people and ask for their permission when making decisions about safety
  2. Prevent 
    It’s better to prevent harm than to try sorting it out afterwards 
  3. Respect 
    We will not intrude any more than is essential to keep people safer 
  4. Protect 
    If people really need help, we’ll do our best to support them 
  5. Work together 
    We work with our local communities to find the best ways to keep people safer 
  6. Explain 
    We will be clear and straightforward about what we do and why

If you would like any additional information, please speak to our Gateway to Care Team on 01422 393000 who will be happy to help.

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Last Updated: 04/05/2016