Care Act 2014

Care Act How Adults, Health and Social Care Works With You

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Care and support in England is changing for the better and the Care Act is helping to make care and support more consistent across the country.

'Care and support' is the term which describes the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like washing, dressing, eating, getting out and about and keeping in touch with friends and family.

Whether you are receiving support at home or living in a care home, the new national changes are designed to put you in control. It will be easier for you to make plans for your care and support now, and in the future.

If you’ve ever wondered what the journey through Adult Social Care could be like, here is an overview of the three stages that many people take in order to receive the care and support they need, to live the life they want to live. There are three main steps involved in requesting and receiving care and support these are:


1 Contacting us

To find out if you’re eligible for support, you or somebody you know will need to contact Gateway to Care to request an assessment.

2 Assessing your needs

An assessment is a discussion between you (or the person you look after if you are a carer) and a trained person either from Calderdale Council or another organisation that the Council works with. You will talk about your care and support needs and the goals you want to achieve to maintain your wellbeing. If you do not have needs that are eligible, we will give you information and advice about what help is available locally.

3 Creating a support plan

If your assessment identifies your needs as eligible, we will work with you to create a support plan. Together, we will look at the kinds of activities and other support that may be already available to you and what changes could be made to help you live more independently. Here are some examples of what you can expect from a support plan: 

If you would like any additional information, please speak to our Gateway to Care Team on 01422 393000 who will be happy to help.

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Last Updated: 04/05/2016