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Contacts

Our Customer First Contact Centre gives you access to a dedicated team of Customer Care Advisers, based in our offices in Halifax.

You can call the Customer First Contact Centre to ask about all sorts of things. To help deal with your calls quickly and effectively, our Customer First team is split into three specialist areas:

0845 245 6000 – for all your general enquiries
0845 245 7000 – for all your Street Care questions and queries
0845 245 8000 – for all your Council Tax and Benefits queries.

Alternatively, you can e-mail: customer.first@calderdale.gov.uk.

If you need to contact the Council urgently when Council offices are closed, you can contact our emergency service on 01422 365101.