Note: this policy pertains to sports / leisure centres and swimming pools only.
General centre information
- An adult is everyone ages 16 or over
- Taking photographs or video in the centre is not allowed unless prior permission is given by a member of staff
- Persons who appear to be under the influence of drink or drugs will be refused entry
- Any person whose behaviour is deemed by staff to be inappropriate, will be removed from the centre. Any incidents of this nature should be reported to a member of staff immediately
- Smoking is not allowed anywhere in the building.
- Membership cards must be shown at reception as proof of your induction. Please collect a receipt as you may be asked to produce it as proof of payment
- Appropriate clothing and footwear must be worn at all times whilst in the fitness suite
- Personal belongings (including bags) are not allowed in the Fitness Suite. Please use the lockers provided to keep your belongings safe
- All equipment, staff and fellow users must be treated with due care and respect. Exercises must be performed as taught by an instructor
- If you see anyone performing exercises incorrectly or misusing equipment, please let a member of staff know
- Children aged 8-10 years may only visit the Fitness Suite during Junior Gym Sessions
- Children aged 11-13 may visit the fitness suite any time if accompanied by an adult and subject to an instructor being present
- Children 14 or over may use the Fitness Suite during the normal opening hours subject to an instructor being present.
- Children under the age of 3 swim for free
- Under 8’s must be accompanied by an adult unless they are taking part in a centre organised activity.
- The facilities must not be used for coaching / instructing unless prior permission is given by a member of staff
- A ‘Family Swim’ admission is either two adults and two children or one adult and three children
- In the pool an adult can be responsible for a maximum of two children (under 8)
- Non-swimmers or those who cannot swim 10m on front and back and cannot read water for more than 30 seconds must stay in the shallow areas unless supervised by a qualified instructor
- Non swimmers should wear approved swimming aids, except in an appropriate teaching environment (ask reception or a Lifeguard)
- Swimmers (or accompanying adults if the swimmer is under 8) must let pool staff know of any illness or disability that may affect them. this is for your safety as well as the safety of others
- Masks, snorkels and flippers are not allowed in the pool during public swimming sessions
- During public sessions, the teaching pool is only for non swimmers and their parents / guardians
- During ‘fun swim’ sessions, only adults accompanying children will be allowed in the pool
- Outdoor footwear should be removed prior to entering the pool changing / spectator area.