Request or report it
Request a bulky item collection
A bulky item collection is a service to dispose of larger household items. Items that could be collected include beds, wardrobes, washing machines, fridges, freezers, TVs, tables etc.
Recycle versus remove
Much of the bulk waste collected from homes for disposal goes to landfill.
Have you considered whether your unwanted goods may be useful to someone else?
There are several methods of passing your items on:
- CHAS Housing Aid. Tel: 01274 731909
- DOT-COMmunications IT Recycling Service|
- Free 2 Collect|
- Pass It On! Tel: 01484 537519.
- Ask a local charity if they would like your item.
What can be collected and how much does it cost?
Unlimited items (excluding fridges or freezers)
£15 per collection
Fridges and freezers
£18.89 per item
|Unlimited number of items of any of the following: |
We only collect items that are free-standing and empty of additional contents. No fixtures or fittings, including fitted cupboards, fitted wardrobes, etc. will be collected. Fridges and freezers still containing items of food will not be collected.
Where should I put my items?
All items must be outside your property and ready for collection before you place your request and make the payment.
How long will it take?
We aim to collect bulky waste collections within 7 working days of your order being submitted. Our contractor can come out to your property as soon as 7.00am the next working day, and in some instances they can attend on the same day. The items will be taken within 7 working days, but if there is nothing out when they arrive, they will not return, and you will have to pay for another collection.
Note: Before you fill in and submit an online request, make sure you have identified all the items you want to dispose of.
Once you have submitted the request form you won't be able to add another item later.
I can't get the items outside. What do I do now?
If you cannot get the items outside, a special bulky item collection from indoors can be arranged. To make arrangements for a special bulky waste collection from indoors or to enquire about any matter regarding disposing of refuse contact:
- Customer First Contact Centre
- 0845 245 7000.