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Highway maintenance

Our service standards

The Highways Team is required to maintain its adopted roads and pavements to ensure they are safe to use.

We will:

• Make safe dangerous defects within 24 hours;
• Repair other serious defects within 14 days;
• Regularly inspect all our roads and pavements
• Clear out roadside gullies and drains;
• Start gritting major roads when snow fall or heavy frost is forecast;
• Weed spray roads and pavements throughout the year with safe chemicals;
• Keep the grass cut short on highway verges.

You can help us by:

• Reporting any damage, vandalism or theft;
• Not damaging pavements by parking on them;
• Keeping trees and hedges trimmed to avoid overhanging;
• Not obstructing pavements with commercial displays;
• Taking care not to block roadside gullies - for example when swilling out concrete mixers.

We do not:

• Repair water leaks. Please report these to Yorkshire Water on 0845 1242429.
• Look after the motorways. Please contact Carillion WSP on 01924 224124.
• Maintain private roads.

If you are unhappy:

• If you have made contact with us recently and not received this level of service or are unhappy with the content of the above statement please let us know: engineeringservices@calderdale.gov.uk

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