Guidance for commercial tenants

Additional tenant responsibilities

The Disability Discrimination Act (DDA)

The Disability Discrimination Act (DDA) 1995 aims to end the discrimination that many disabled people face. This Act has been significantly extended, by regulations made in 2003 which abolished the exemption from the 1995 Act for small businesses and by the Disability Discrimination Act 2005. The Act now gives disabled people specific rights in the areas of for example; employment, access to goods, facilities and services.

There are around 10 million disabled people in the UK and you must not discriminate against disabled people who use your goods and services or disabled people you employ or who apply to you for employment. Businesses that provide a service to the public are legally required to make reasonable adjustments to the physical features of their premises that act as a barrier or to offer an alternative means of accessing the service provided.

Further information is available from:

Business Continuity Planning

Business Continuity Planning is the means by which organisations plan to maintain their business in the event of adverse impact to critical elements of that business. It is the process of planning for the unexpected.

An effective plan will provide you with procedures to minimise the effects of unexpected disruptions. The plan should enable your business to recover quickly and efficiently, with the minimum disruption to your day-to-day activities.

Further information is available from:

Last Updated: 19/08/2013