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Local offices

Halifax

Council Headquarters - Northgate House

As well as acting as the headquarters office for many Calderdale Council departments, Northgate House also provides a base for several local offices serving the Halifax area.

Opening times

Contact the Council

• Email:
• customer.first@calderdale.gov.uk
• Telephone:
• 0845 245 6000 (General Enquiries)
• Textphone:
• 01422 392736 (for hard of hearing customers only)
• Address:
• Council Offices
  Northgate House
  Northgate
  Halifax HX1 1UN.

Adult learning

Adult learning is provided through Calderdale Council and delivered by the Calderdale Adult Learning ( CAL) Service. The Service provides courses for adults in Arts and Crafts, Information and Communication Technology (ICT), Modern Foreign Languages, Health and Safety, Personal Care, Preparation for Life and Work including Literacy, Numeracy, English for Speakers of Other Languages (ESOL) and provision for adults with learning difficulties and disabilities. CAL also offers Family Learning through partnership arrangements with local schools and children's centres.

Opening times

Contact Adult Learning

• Web:
• Calderdale Adult Learning
• Email:
• cyps.cal@calderdale.gov.uk
• Telephone:
• 01422 392820
• Address:
• Adult Learning
  Horton House
  Horton Street
  Halifax HX1 1PU.

Adults' health and social care

For information about social care services, or to request an assessment of need, blue parking badges, disability equipment or personal support then contact Gateway to Care.

Opening times

To contact Social Services in an emergency outside these hours, contact the Emergency Social Services Duty Team on 0845 1111 137.

• Tel:
• 0845 1111 103
• Email:
• gatewaytocare@calderdale.gov.uk
• Textphone:
• 01422 393398
• Fax:
• 01422 393838
• Text messages:
• 0777 6454 642
• Address:
• 1 Park Road
  Halifax HX1 2TU.

Doorways

Doorways is a one stop shop for housing related issues, including homelessness, tenants rights, energy efficiency, small repairs and minor adaptations as well as offering advice regarding tenancy related support, benefits and eventually health and employment. The centre will host the healthy Halifax information shop and will also contain a direct computer and phone link to the Job Centre Plus for public use. Pennine Housing 2000 will also be co-located in the new centre.

Opening times

Contact Doorways

• Email:
• doorways@calderdale.gov.uk
• Telephone:
• 01422 392463
• Fax:
• 01422 392461
• Address:
• Doorways
  18-20 The Square
  Halifax HX1 1RJ.

Education Welfare Office

The Education Welfare Service provides a channel of communication between home and school and between parents and Local Education Authority in order to ensure that children gain access to, and benefit from educational provision.

The service has particular responsibilities in respect of pupils who experience deprivation or discrimination, together with those who are disaffected or have special educational needs.

Officers working from the Halifax office provide Education Welfare service to pupils who attend schools in the Halifax area.

Please note: Prior appointment is advisable if contact is required with an individual officer.

Opening times

Contact Education Welfare

• Web:
• Education Welfare
• Email:
• elaine.manship@calderdale.gov.uk
• Telephone:
• 01422 266125
• Address:
• Education Welfare
  1st Floor
  Old Officers' Mess
  Wellesley Park
  Gibbet Street
  Halifax HX2 0BA.

Finance - Customer Service Centre

Advice on Council Tax and Local Authority organised benefits including Council Tax Benefit, Housing Benefit, Local Housing Allowance and Free School Meals.

Opening times

Contact Benefits Assessment

• Web:
• Benefits
• Email:
• benefits.unit@calderdale.gov.uk
• Telephone:
• 01422 393658
• Fax:
• 0845 245 8000
• Address:
• Benefits Assessment Unit
  Princess Buildings
  Princess Street
  Halifax HX1 1TP.

Finance - Cash Office

Services available include:

• Payment of Calderdale Council bills including Council Tax
• Payment in respect of Pennine Housing rents
• Payment of Yorkshire Water bills
• Organising and payment of pest control and fridge & freezer collections.

Opening times

Contact the Cash Office

• Address:
• Cash Office
  Princess Buildings
  Princess Street
  Halifax HX1 1TP.

Markets Office

The Council's Markets Group Office deals with all enquiries about indoor and outdoor markets in Calderdale.

Opening times

Contact Markets

• Telephone:
• 01422 399034
• Address:
• 19 Albion Street
  Halifax HX1 1DU.

Pennine Housing

Pennine Housing own and manage former Council house properties. There are two offices covering the Halifax area, which provide help and advice for:

• House Allocation
• Housing Estate Management
• Repairs to Pennine Housing homes
• Payments of Pennine Housing rents.

Opening times

Contact Pennine Housing

• Web:
• Pennine Housing 2000|
• Email:
• info@ph2k.org.uk
• Telephone:
• 01422 284500
• Address:
• Pennine Housing
  Bull Green House
  Bull Green
  Halifax HX1 2EB
• Address:
• Pennine Housing
  87 Turner Avenue South
  Illingworth
  Halifax HX2 8EF.

Register Office

The Registration service is responsible for:

• registering all the births and deaths which take place in Calderdale,
• completing the legal preliminaries for all Calderdale residents who plan to marry or form a civil partnership,
• conducting all the civil marriages and partnership formations which take place in the district, and
• holding citizenship ceremonies for local residents who have acquired British nationality.

It also provides a certificate service for those requiring a current record of a birth, death, marriage or civil partnership which has taken place in Calderdale in addition to those who are tracing their family tree. Registration records began on 1 July 1837 and the Register Office archives hold all the registers completed in the constituent parts of Calderdale since that date.

Note: All registrations and notices are by appointment only.

Opening times

• Web:
• Register Office
• Email:
• register.office@calderdale.gov.uk
• Telephone:
• 01422 288080
• Address:
• Register Office
  Spring Hall Mansion
  Halifax HX3 0AQ.

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