You are here: Home: Council and democracy: Council departments: Calderdale Customer First

Calderdale Customer First

Our services

At Customer First you can:

• Get help with housing benefit, Council tax benefit and free school meals
• Buy trade waste bags and labels
• View plans for local developments
• View the Unitary Development Plan
• Apply for Passport to Leisure
• Apply for disabled car parking badges
• Request home care
• Renew bus passes for disabled people
• Renew blind and blind companion bus passes
• Report blocked drains
• Report potholes or faulty manhole covers
• Report abandoned cars
• Report graffiti
• Report dog fouling
• Report noisy neighbours
• Report missed bin collections
• Request fridge/freezer collection -
• Arrange pest control
• Report dangerous trees
• Book appointments with our specialist surgeries
• Customer First is a hate/race reporting centre
• Use Connexions Access Point - a service for 13-19 year olds
• Renew a library book

The above list are just some of the examples of the services available at Customer First either by ringing the Contact Centre or visiting a Customer First Service Centre. Complex or difficult we will help by putting you in contact with the right person.

It's not just the council based at Customer First. Other organisations hold surgeries within Customer First offering specialist help and advice: see Surgeries at Customer First.

back to top