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Calderdale Customer First

Future developments

Customer First in Todmorden has proved to be a huge success. Todmorden residents frequently praise the high level of service they receive there.

Customer quotes:

“What a lovely atmosphere – calm, relaxed and friendly, and at the same time very professional.”

“A welcoming environment to compliment the staff's welcoming and friendly service.”

"I have used Customer First four times and on each occasion I have found the service to be speedy and excellent.”

Because of the success of Customer First in Todmorden, Calderdale Council is planning the roll out of Customer First service centres throughout the borough, we opened a telephone Contact Centre in July, this will provide all Calderdale residents with the same high standard of service.

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