Calderdale Engage: Community consultations

New Sports Membership information

New Sports Membership information

Stage:

Results and Actions Taken Published

Aims/Objectives

To discover where new members heard about memberships, if they are satisfied with their membership, do they know about the website and generally see why memberships numbers have decreased.

Contact

Frances Durkan
Tel: 01422 330349
e-mail: frances.durkan@calderdale.gov.uk

Covers Topics

Target Groups

Results

emails sent to 1061 customers with 15% bouncebacks and 100 results. Total number allowed.

Results Documents

charts_membershipsurvey.docx [1.1 MB]
responses-.xlsx [23.5 KB]

Actions Taken

Results gone to Gary Byrnes. Feedback from customers is being discussed with snr managers as to what can be changed (as some can), what focus for memberships, confirmed pricing is not an issue with most customers etc.


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Last updated: 21/07/2015