Calderdale Engage: Community consultations

Customer First Satisfaction Survey July 2014

Customer First Satisfaction Survey July 2014

Stage:

Results and Actions Taken Published

Aims/Objectives

To understand what Customer First customers think of the service they receive & what is important to them.

Contact

Andy Furness
Tel: 01422 393590
e-mail: andy.furness@calderdale.gov.uk

Covers Topics

Target Groups

Supporting Documents

|survey-results-july-2014.xls [63.0 KB]

Results

A satisfaction result of 93.38

An importance result of 94.12

Actions Taken

Customer Service training; technical training;improved IT equipment


Last updated: 10/02/2015