Calderdale Engage: Community consultations

Customer First Satisfaction Survey July 2014

Customer First Satisfaction Survey July 2014


Results and Actions Taken Published


To understand what Customer First customers think of the service they receive & what is important to them.


Andy Furness
Tel: 01422 393590

Covers Topics

Target Groups

Supporting Documents

|survey-results-july-2014.xls [63.0 KB]


A satisfaction result of 93.38

An importance result of 94.12

Actions Taken

Customer Service training; technical training;improved IT equipment


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Last updated: 10/02/2015