Calderdale Engage: Community consultations

Complaints, comments and compliments Guidance consultation

Complaints, comments and compliments Guidance consultation

Stage:

Results and Actions Taken Published

Aims/Objectives

Calderdale Council would like residents opinion on its proposal to introduce a new process for dealing with customer complaints and compliments. It is important that any new process is easy to use and fully understood by the people who use it.

Contact

Kevin Jones
e-mail: kevin.jones@calderdale.gov.uk

Covers Topics

Target Groups

Results

no specific objections or changes to the single stage complaints process

Actions Taken

non required


Last updated: 29/07/2014