Welcome to the first edition of our Newsletter for 2011and a Happy and Healthy New Year to all our panel members. At this time your views are even more important to help us shape and improve policies and services in Calderdale in the most cost effective way. A big ‘thank you’ to all panel members who completed and returned our Summer 2010 survey - the results of which can be found in the following pages. Please take time to complete our New Year survey as your views are very important to us.
Inside this issue
The summer survey contained four topics on issues and initiatives relating to both Council services in Calderdale and services provided by NHS Calderdale. The results are summarised in the following pages and the topics covered include:
Also included in this Newsletter is a 'You said - we did' section detailing how we have improved our services by acting on responses from previous Talkback surveys. This issue details improvements we have made to our Winter Road Maintenance Service.
Data Protection and you
As we are bound by law under the Data Protection Act and by the Market Research Code of Conduct, we have to ensure that Talkback is carried out in an ethical manner which ensures confidentiality and protection of personal data.
If you wish to know more about, or be involved with, other community consultations in Calderdale, please see under Community consultations on this website.
The printable version of this newsletter is available to download: Winter 2011 Talkback Newsletter [PDF file 887KB]|
If you have any questions regarding the panel, please let us know by contacting:
- Yvette Fisher, Corporate Consultation Officer
- 01422 357257.