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Summer 2007

Introduction

A warm ‘welcome’ to our Summer 2007 Newsletter and a big ‘thank you’ to all of you who completed and returned our Spring survey, providing us once again with an excellent 78% response rate!

Inside this issue

The Spring survey contained seven topics on important issues from both the Council and from our partners, the Primary Care Trust. Your responses have enabled us to collate a valuable set of results on which we can base future decisions and potential improvements to our services. The results are summarised in the following pages and the topics covered include:

• Working together for safer roads
• Calderdale Council's Contact Centre
• Your use of local facilities
• You and your Council
• Emergency planning and business continuity
• Teenage pregnancy
• Patient information and National Health Services

The results of each section of this survey have now been fed back to the relevant service area; we hope to include news of how these results have been used in the ‘You said.....We did’ section of future Newsletters.

The ‘You said - we did ’ section of this Newsletter tells you what we have done so far as a result of your views in previous surveys. In this edition we have covered news on Calderdale’s Contact Centre and ‘Waste and Recycling’.

Calderdale Engage

If you wish to know more about, or be involved with, other community consultations in Calderdale, please see Community Consultations.

We have recently upgraded our Engage website to include consultation details of some of our partner organisations as well; these include Calderdale PCT, Pennine Housing 2000, the Police, the Fire & Rescue Service as well as more local initiatives around North and West Halifax.

It is very important to Calderdale Council that we improve our services in ways that are important to you and your families. To do this we need to hear from you, so please take time to visit our website to learn more about how your voice can be heard.

The printable version of this newsletter is available to download:

Contact details

If you have any questions regarding the panel, please let us know by contacting:

• Name:
• Yvette Fisher, Consultation Officer
• E-mail:
• yvette.fisher@calderdale.gov.uk
• Telephone:
• 01422 393154.

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