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Spring 2008

Introduction

Welcome to the Spring 2008 edition of our Newsletter and a big ‘thank you’ to all of you who completed and returned our Autumn 2007 survey, providing us with a 68% response rate. In line with good market research practice we will now be looking to partly refresh the panel, retiring some members of the panel who no longer wish to take part in the surveys and replacing them with new panel members. We hope both established, and new, members of the panel will enjoy completing our surveys and help us to shape the policies and services in Calderdale in the way you would like us to.

Inside this issue

The Autumn survey contained five topics on important issues relating to both Council services and communities within Calderdale. Your responses so far have enabled us to collate a valuable set of results on which we can base future decisions and potential improvements to our services. The results are summarised in the following pages, the topics covered include:

The results of each section of this survey have now been fed back to the relevant service area. We hope to include detailed news of how these results have been used in the ‘You said.....We did’ section of future Newsletters.

The ‘You said - we did ’ feature in this edition, covers improvements we have made to services as a result of some of the questions we have asked in previous surveys.

Data protection and you

As we are bound by law under the Data Protection Act and by the Market Research Code of Conduct, we have to ensure that Talkback is carried out in an ethical manner which ensures confidentiality and protection of personal data.

Calderdale Engage

If you wish to know more about, or be involved with, other community consultations in Calderdale, please see Community consultations.

The printable version of this newsletter is available to download:

Spring 2008 Talkback Newsletter [PDF file 344KB]|

Contact details

If you have any questions regarding the panel, please let us know by contacting:

• Name:
• Yvette Fisher, Corporate Consultation Officer
• E-mail:
• yvette.fisher@calderdale.gov.uk
• Telephone:
• 01422 357257.

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