Spring 2007
The Piece Hall, Halifax
The Piece Hall is a valued and treasured asset and the Council would like to ensure that the best possible use is made of the building for the enjoyment of Calderdale residents and visitors. This section of the questionnaire will hopefully give us an indication of what attracts or deters visitors to the Piece Hall. This will help us make improvements and changes to the management of the building to ensure more people can enjoy the experience of visiting and shopping in the Piece Hall.
Initially we asked questions to understand why respondents make the journey into Halifax, how often they visit, and by which means of transport. This provided us with an overview of the general frequency of residents coming into the town centre. Overwhelmingly, the substantive reason for visiting the town centre was to shop (73%), with similar amounts making that journey by car (74%).
The local press is the main means by which panel members have seen mention of the Piece Hall with posters / leaflets being the second most likely method.
The table below gives an indication of how often residents visit the Piece Hall - we did this by asking when panel members most recently visited the Piece Hall.
| Most recent visit to Piece Hall | |
|---|---|
| One week | 11% |
| 2 - 4 weeks | 17% |
| 1 - 3 months | 22% |
| 4 - 6 months | 15% |
| 7 - 12 months | 22% |
| None of these | 17% |
We then asked panel members what day(s) and time(s) of the week they usually visit the Piece Hall. The table below shows the distribution of days and times that respondents choose to visit. By far the most popular times to visit are Saturday morning and afternoon, with the quieter days being at the beginning of the week gradually building up in numbers towards the end of the week.
Very few of the panel members visit the Piece Hall in the evening compared to the number of daytime visitors.
| Day(s) and time(s) of the week respondents usually visited Piece Hall | ||||
|---|---|---|---|---|
| Day | Number of respondents | 8am - 12noon | 12 noon - 6pm | 6pm - midnight |
| Monday | 82 | 34 | 61 | 2 |
| Tuesday | 85 | 38 | 55 | - |
| Wednesday | 94 | 35 | 69 | - |
| Thursday | 132 | 61 | 80 | 1 |
| Friday | 151 | 76 | 86 | 3 |
| Saturday | 338 | 154 | 238 | 4 |
| Friday | 103 | 28 | 89 | - |
The three most popular reasons people visit the Piece Hall is to go to the shops (33%), the market (24%) and the Tourist Information Centre (14%). The table below shows all the reasons why panel members visit the Piece Hall.
| Parts of Piece Hall visited | |
|---|---|
| The shops | 33% |
| The Tourist Information Centre | 14% |
| The Courtyard (seating) | 10% |
| An Event | 10% |
| The Art Gallery | 9% |
We then asked panel members to what extent they agreed with a number of given statements. The following table shows these results, the responses are of those panel members who have visited the Piece Hall in the last three months (these percentages do not add up to 100 as the ‘Neither / nor and ‘Don’t know’ options are not shown here):
| Statements about Piece Hall | ||
|---|---|---|
| Statement | Strongly agree / Agree | Disagree / Strongly disagree |
| The Piece Hall is kept clean and tidy | 77% | 8% |
| The Piece Hall shopkeepers are helpful | 77% | 1% |
| The Piece Hall market traders are helpful | 55% | 1% |
| The variety of shops in the Piece Hall is good | 57% | 20% |
| Shop opening times in the Piece Hall are convenient | 52% | 16% |
| The quality of the products in the Piece Hall is good | 61% | 5% |
| Car parking facilities for the Piece Hall are inadequate | 56% | 17% |
| Accessibility for the disabled in the Piece Hall is poor | 45% | 8% |
| The Piece Hall is a safe place to visit | 70% | 6% |
| More events should be held in the Piece Hall | 94% | - |
Town Hall, Crossley Street, Halifax, West Yorkshire, HX1 1UJ
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