Welcome to the Autumn 2008 edition of our Newsletter and a big ‘thank you’ to all of you who completed and returned our Summer 2008 survey, providing us with a 63% response rate. Our Autumn survey will help us to shape and improve policies and services in Calderdale in the way you would like us to.
Inside this issue
The summer survey contained eight topics on important issues relating to both Council services and communities within Calderdale. Your responses so far have enabled us to collate a valuable set of results on which we can base future decisions and potential improvements to our services. The results are summarised in the following pages and the topics covered include:
The 'You said - we did ' feature covers improvements we have made to services as a result of some of the questions asked in previous surveys.
We would like to say a big 'thank you' to all our panel members for supporting us over the last three years. Membership of the panel is fully refreshed every three years, in line with market research practice, to eliminate bias and ensure a good cross section of residents is given the opportunity to be represented on the panel.
Data protection and you
As we are bound by law under the Data Protection Act and by the Market Research Code of Conduct, we have to ensure that Talkback is carried out in an ethical manner which ensures confidentiality and protection of personal data.
If you wish to know more about, or be involved with, other community consultations in Calderdale, please see under Community consultations on this website.
The printable version of this newsletter is available to download:Autumn 2008 Talkback Newsletter [PDF file 822KB]|
If you have any questions regarding the panel, please let us know by contacting:
- Yvette Fisher, Corporate Consultation Officer
- 01422 357257.