Income services
Miscellaneous invoices
Payment of the invoice is due 28 days from the invoice date shown.
If you are unable to pay your invoice within the required time please contact the Sundry Income Section (01422) 393981 to make a suitable payment arrangement. We normally ask that the invoice be paid within 10 weeks / 3 months but if this is not manageable an Income and Expenditure form will be sent for you to complete and you will be asked to provide evidence of your outgoings
If the content of the invoice is incorrect please contact the raising department. Their details are given on the right hand side of the invoice along with a contact telephone number.
Payment methods
Please note that if you choose to pay by credit card, a surcharge will be made to cover administration costs.
Online
You can pay your Invoice via the Internet using you debit or credit card. This service is available 24 hours a day. See Online payments .
Personal visit
By cash, cheque postal / money order (made payable to Calderdale MBC and crossed a/c payee only) at Princess Buildings, Halifax.
You can also use your debit or credit card at any of the Council's cash collection offices. See Local offices.
Post
By crossed cheque or postal / money order made to Calderdale MBC and crossed a/c payee only and sent to:
- Address
- Calderdale MBC
Revenues and Benefits Services
PO Box 51
Princess Buildings
Halifax HX1 1TP
Please write your invoice number or customer reference number on the reverse side of the cheque or postal / money order.
Post Office
Just take your Invoice into any Post Office.
Using the bar code on the front of the Invoice, the Post Office will accept your payment and send it to the Council. The Post Office will not charge you for this service.
Telephone
You can pay your Invoice by using the Council’s touch tone Telephone payment facility and your debit or credit card. Just ring 0845 601 8016 (24 hour service) or the Income office on (01422) 393546 (Monday – Thursday 9.00am to 5.30pm and Friday 9.00am to 5.00pm).
Reminder letters
The invoice must be paid in accordance with the instructions stated on the invoice. If you fail to make payment on your instalments (or if a one off payment, ‘the amount now due’ figure). A reminder notice will be issued.
If you receive a reminder
You should contact the Income Section as soon as possible to make arrangements to pay the overdue amount. If the invoice remains unpaid and no explanation is received, our Legal Department will be instructed to commence with Court Proceedings.
Copy invoice?
You can request a copy invoice by contacting Income Services .
